Customer Testimonials

Here's what customers are saying about Puleo Plumbing & Heating Inc!

We encourage feedback! Here's what our other satisfied customers have had to say about us.

Oil to Gas Boiler Conversion:

"Scott Puleo and his team are the most professional tradesmen I have ever hired to work on my home. Scott and his team converted my house from oil to gas, added extra zones, and a large, efficient hot water heater, then removed all of the old cast iron pipes. What a difference! 

Our gas bill has dropped significantly, the zones allow for better temp control during the night, and the ceiling space that opened after the removal of the iron pipes has allowed more open space in our basement. What made the difference was their commitment to engineering the correct system for our needs, their commitment to on-time performance, and the meticulous detail with the installation (neat and clean, without any cut corners). 

They are committed to service, excellence, and quality. We couldn’t be happier with their service and follow up."

- Rich Raymond Family | Swampscott, MA

Boiler Installation:

"Scott and his team are true professionals who care about the work they perform. We are very happy with the work that Puleo Plumbing & Heating provided for us and will hire them again in the future."

- Ben S. | Lynn, MA

Oil to Gas Boiler Conversion:

"Puleo Plumbing & Heating performed an oil-to-gas conversion for us two years ago. Not only were we thrilled to have space back in our basement with the removal of the dirty tank, but the system and plumbing they installed is beautiful. It's not often you bring guests down to show off something like pipes, but that's exactly what we do! 

More important, our total cost of heating has been greatly reduced. Our house is not only heated more efficiently, and heated faster, but our average monthly bill when comparing gas to oil is significantly lower. Thank you so much Scott and your amazing team for the exceptional level of quality and professionalism you brought to the job. Please have anyone contact us for reference.:

- Kristina Y. | Marblehead, MA

Boiler Installation:

"These folks do fabulous work! We had them do a complete overhaul of our heating system and could not have been more pleased. Did a totally professional job, came back to answer any questions, and all at a price that was much better than the others we got quotes from. Two thumbs up!"

- Ben C. | Manchester, MA

Miscellaneous Plumbing Issues:

"Courteous, friendly, professional, efficient, cleaned up workspace, and arrived on time. I will hire again!"

- Maureen O. | Lynn, MA

Water Heater Replacement:

"The guys at Puleo Plumbing & Heating were fantastic. They were both knowledgeable and available, discussed options, answered my questions, and did a great job on the installation."

- Matt D. | Marblehead, MA

Water Heater Service:

"Excellent, prompt service, very amiable plumbers that come to your home. Highly recommended!"

- Patricia B. | Marblehead, MA

Faucets, Fixtures and Pipes – Repair or Replace:

"Very satisfied with the service."

- M.M. | Service Magic

Install or Replace a Water Heater:

"First-rate from start to finish. Friendly and knowledgeable on the phone, there on site within 4 hours, and the job was complete within 6. They dealt cheerfully and efficiently with difficulties of working around an old home perched on a ledge, and all for the price quoted, which was the same price billed. My plumber / heating service from here on."

- Meghan C. | Marblehead, MA

Install, Repair or Replace Plumbing or Fixtures:

"Mr. Puleo responded to my ServiceMagic request quickly. We easily scheduled a time for him to come to my home. Upon review of my problem, Mr. Puleo made several recommendations, which I agreed with. He was prompt, courteous, and more than fair in his estimate of my problem. I will call Puleo Plumbing & Heating for any future plumbing needs."

- Neighbor | Salem, MA

Install, Repair or Replace Plumbing or Fixtures:

"Puleo Plumbing & Heating did a good job at a reasonable rate. They were punctual and cleaned up after the work was completed. I will use them in the future if I need a plumber."

- Neighbor | Salem, MA

Install, Repair or Replace Plumbing or Fixtures:

"I was very pleased with Scott and his workmanship. I look forward to working with him on future remodel projects."

- Neighbor | Beverly, MA

Service Call:

"This is an excellent local plumbing company. We have used Puleo Plumbing & Heating twice in the last two years and both times were great experiences. We got a fast call back — not very common, in my experience. After that, they had a truck to our house pretty soon. The plumber who came to the house was very professional and great about explaining the problem and his proposed solution. 

I know NOTHING about plumbing and having someone who was not condescending and helpful was great. Soon after, his boss called me with an estimated price that was very well explained and, in my opinion, very fair. The actual billed price was actually on the low side of the estimate! The work was quick and well done, as far as I can see. 

The plumber who did the work was very careful to clean up after. It truly looked like no one was ever here. It is great to have a reliable, professional company to rely upon when you need them. Puleo Plumbing & Heating was a great help to me, and I hope you give them a look too."

- Russ P. | Marblehead, MA

Frozen Home:

"What an incredible set of events. The pipes froze in my home, then the buyers from out-of-state showed up and wanted to go through the house. Thank God, your workers had everything under control. Somehow it all worked out. I sold the house last Friday for the agreed amount. Thanks very much for the great service."

- Richie B. | Marblehead, MA